Shipping policy
Shipping Policy
Last Updated: June 2026
Welcome to Tavy.in. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly longer.
2. Shipping Locations
We currently ship across India. Delivery availability may vary depending on the destination PIN code.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment.
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We may offer free shipping on selected products, order values, or promotional campaigns.
4. Estimated Delivery Time
Once your order has been dispatched, estimated delivery times are:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 4–7 business days
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Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message containing tracking details (where available).
6. Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
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Weather disruptions
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Natural disasters
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Public holidays
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Transportation issues
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Courier service delays
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Incorrect or incomplete shipping information
Tavy.in is not liable for delays caused by circumstances beyond our reasonable control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. If incorrect information is provided, delivery delays or failed deliveries may occur.
Additional shipping charges may apply for re-delivery or address corrections.
8. Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.
Please include:
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Order number
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Photos of the damaged package/product (if applicable)
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Description of the issue
We will work with our shipping partners to resolve the matter as quickly as possible.
9. Partial Shipments
In some cases, items from the same order may be shipped separately depending on product availability or warehouse location. You will be notified if your order is split into multiple shipments.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@tavy.in
Website: www.tavy.in
We appreciate your trust in Tavy.in and thank you for shopping with us.